FAQ

Central Labs Administration
(352) 294-4726
diagnosticlabs@vetmed.ufl.edu

rDVM’s: Do I need to have an account in order to send a sample?

When our Central Labs Receiving team receives the sample, they will check our system to see if your practice has an existing account. If not, they will create one. Please be sure to fill out CURRENT Submission forms https://labs.vetmed.ufl.edu/submission-forms/ completely with your billing address, phone number(s) and email address. If test you would like to request is not listed on the submission form, please contact our office to verify that testing is currently being offered.

What is the best sample?

Sample requirements for specific tests are described here. We are happy to provide guidance about appropriate samples for submission.  Please call our Central Labs Receiving office at (352) 294-4726, or email us at diagnosticlabs@vetmed.ufl.edu. Our team will either answer your question or connect you with the person that can best answer your questions.

Can a sample sit over the weekend?

Tissue fixed in formalin can be stored at ambient temperatures indefinitely. However, other samples may only be viable for 24-48 hours and may be difficult to interpret. Our Central Labs Receiving Department and the UFVH Mailroom are CLOSED on weekends and holidays, please keep this in mind when shipping us your samples. Ship your samples so they are guaranteed to be at our facility no later in the week other than Thursdays at 2:30pm.

I am an owner. Can I submit samples from my pet?

Because our laboratory tests require their expertise to be interpreted properly, we only accept samples directly from veterinarians. In addition, the veterinarian must fill out the proper laboratory submission form for the testing that is being requested.

If a situation arises in which the owner is transporting the sample, please call ahead and speak with our Central Labs Receiving Department for guidance.

Necropsies may be submitted by owners, but we require a referring veterinarian be listed on the submission form. You are required to contact our necropsy department to make arrangements prior to submission. (352) 294-4528 (Mon-Fri 8am-4:30pm) or (352) 745-6131 (After-Hours)

University of Florida

IFAS

As part of both the Institute of Food and Agricultural Sciences and UF Health, Veterinary Medicine is dedicated to advancing animal, human and environmental health through teaching, research, extension and patient care.

ifas footer

University of Florida

Veterinary Hospitals

Need animal care? Visit the UF Small Animal and Large Animal Hospitals. From dogs, cats, birds and exotics to horses, cattle, llamas, pigs and many other large farm or food animals, our experienced veterinary staff is ready to assist.

vethosp

Syndicated Podcast

Animal Airwaves

Animal Airwaves is a daily radio series that features one-minute segments relating to animal health, ranging from insights into animal behavior to veterinary patient care breakthroughs and trends.

animal airwaves logo